WHAT TO EXPECT
I always do my best to fulfill your needs and meet your expectations, but it’s important to have things in writing so that we both know what’s what, who should do what and when, and what will happen if something goes wrong.
In this contract, you won’t find any complicated legal terms or long passages of unreadable text. I have no desire to trick you into signing something that you might later regret. What I do want is what is best for both parties, now and in the future.
So in short; You ([customer name]) are hiring Gravois Graphics to:
[Graphic Design Service(s)]
For the estimated total price of [total] as outlined in our previous correspondence. Of course it’s a little more complicated, but I’ll get to that.
A deposit payment of 50% of the total agreed price is required in order to start the project. The final 50% is to be paid upon satisfactory completion of the project, with no ownership right being transferred until the project is paid in full.
As a small business owner, I’m sure you understand the importance of making payments promptly. Payments toward your electronically issued invoice will be due 15 days from the date of invoice.
If—at any stage—you change your mind about what you want delivered or aren’t happy with the direction the design is taking, Gravois Graphics will keep the 50% payment for time spent on the project until that point, and you may terminate this contract.
CHANGES AND REVISIONS
I don’t want to limit your ability to change your mind. The price at the beginning of this contract is based on the estimated time needed to accomplish everything you’ve told me you want to achieve, but I’m happy to be flexible. If you want to change your mind or add anything new, that won’t be a problem as I’ll provide a separate estimate for that additional time.
I’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience. That said, I can’t guarantee that my work will be error-free and so I can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised me of them.
Your liability to me will also be limited to the amount of fees payable under this contract and you won’t be liable to me or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if I’ve advised you of them.
Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.